FHU FINDER

The search solution for your online shop

So your customers find what they are looking for

Every search with no results is a customer leaving your shop — even though the product is in your range.


The problem: your customers search differently from how your products are named

Your product is called “Scout Schulranzen Alpha Wild Rainbow”. People search for Ranzen, for Schulrucksack, for Regenbogen, for the brand alone — or with a typo. The shop search rigidly compares the product name and returns: nothing.

Yet the right words have long been in your shop — in filters, properties and additional fields. They are just not where the search looks.


Results instead of an empty page

Your products are found under the terms your customers actually type — not just under the exact product name.

Fewer drop-offs

Those who find nothing leave. Those who find, buy. Search is the path with the highest purchase intent in your shop — and the one where the most is lost.

More revenue

Better search results

Fewer page exits

Higher revenue


The principle is simple and effective

You create search term links. The rule is:
Products found under the search term “Search term” should also be found under “Additional search term / synonym”.
Creating alternative search terms




From product data to search hit

ALREADY IN YOUR SHOPYOU CHOOSETHE SOFTWARE CALCULATESYOUR CUSTOMER FINDSFiltersPropertiesAdditional fieldsAttributesEANItem numberYour selectionper sourceOnly what you selectgoes into the search.A new filter stays out.Search termsper productcombined fromboth inputsto the shopYour shop search findsThe product “Scout Alpha Wild”also appears for “Tornister”,“Regenbogen” and “Scout”.No external search service needed.AI suggestsAlternatives to a word —and candidates still missingfrom your existing terms.You accept what fitsRejected ones never returnSearch term pairsSchulranzen → TornisterFedermappe → FedertascheRanzen → Rucksackare includedNightly runNewly added products go through the same path overnight — without anyone opening the application.
Two inputs, one calculation: what you select from the shop sources becomes, together with your search term pairs, the search terms on each product — and the nightly run keeps them up to date without any effort on your part.

The software does the work

Three features that take the maintenance off your hands

AI search term suggestions

The real effort is not creating a link — it is thinking of it. Who would think of “Federtasche”, “Federmäppchen” and “Federmappen” for “Federmappe” (pencil case)? And that for every product in your range.

The software takes on this work, in two stages:

Alternatives to a search term. You enter a term and get suggestions for matching word forms, spelling variants, synonyms and common typos.
Finding search terms in your shop. The software reads your product range, finds terms that have no link yet, and suggests matching alternatives for each one.

Nothing is saved automatically. You accept or reject each suggestion individually. Whatever you reject is remembered permanently and never suggested again — otherwise every run would recreate exactly the effort the feature is meant to eliminate.


The nightly run

New products get their search terms overnight — automatically, without anyone opening the application.

That sounds like a detail, but it is the most important difference in day-to-day work: without automation, search terms are only calculated when someone remembers to do it. And people forget precisely for the products they don’t know are new. Those are exactly the products that then stay invisible to the search.

You decide whether the nightly run only calculates or also writes directly to the shop.


You decide what gets searched

Your shop’s filters, properties and additional fields are a treasure trove of search terms — but not every value belongs in the search. An internal note or a supplier code has no business being there.

That is why, for each source, you maintain a list of what is searched — not of what is excluded. The difference matters: if you create a new filter in your shop, its content does not end up in your search terms unnoticed. It is only added once you deliberately include it.



All search sources at a glance

Filters

Your shop’s filter values (Filter) — brand, colour, material, series. With its own selection list, so only the relevant filters are included.

Properties

Product properties (Eigenschaften) such as size or version — also with its own selection list per source.

Additional fields

Gambio additional fields (Zusatzfelder) such as “Serie” or “Altersempfehlung”. A treasure trove of search terms that otherwise goes unused.

Attributes

Product variants (Attribute) and their values, can be switched on as a whole.

EAN

So that customers who type in a number from a catalogue or the packaging land directly on the product.

Item number

Your own item number (Artikelnummer) as a search term — essential for regular customers and telephone sales.


Configuring the search

Each source can be switched on and off individually, and every change takes effect immediately on the calculated search terms.
Configuring the search



You stay in control

Instant feedback

Immediate feedback on which products a search term link actually affects — before you save it. So you see right away whether a link hits five products or accidentally five hundred.
Feedback on the number of affected products


Overview of all products and search terms

All products with their search terms at a glance
Test the search with the product filter — directly in the application
Narrow down by date of change to check new items first
View active and inactive products separately
Sort by name, search terms and other columns
Product and search term overview


Transparent and in your hands

Nobody knows your product range as well as you do. Every link is visible, traceable and can be removed at any time. No black box weighting things behind the scenes.

No search via third-party systems

The search itself keeps running in your shop. No external search service is put in between — no extra latency, no dependency, no customer data with third parties.

Update-safe

No files of your shop system are modified. The software writes only to the data fields intended for this purpose. A shop update cannot overwrite anything.


You optimise your shop search in no time — and the software takes care of the ongoing maintenance.



In the video: from “no results” to a search hit

Video transcript

A customer searches your shop for “Tornister”. But your products are called “Schulranzen”. The shop search finds nothing – and the customer leaves. FHU FINDER uses what is already maintained in your shop: filters, properties, additional fields, EAN, item number. You choose which filters count. FHU FINDER recalculates immediately. What you maintain with FHU FILTER becomes a search term this way. The AI reads your product range and suggests word forms, synonyms and common typos. You decide on every suggestion. Only what you click is saved, and what you reject does not come back. You can create your own search terms just as easily. Before saving, you see how many products are affected. The overview shows, for each product, which search terms are being added. 32 products in one go: the search terms go into your shop. New products get their search terms overnight. Nobody has to remember. Back in the shop, the same search: now your shop search also finds the Schulranzen under “Tornister” – without an external search service.


A worked example

Maintaining search terms by hand in Gambio means: open the product, type whatever comes to mind into the “Suchbegriffe” (search terms) field, save. With 2,000 products and two minutes per product, that is almost 70 hours — and afterwards every new product is without search terms again until someone remembers.

With FHU FINDER you define which filters, properties and additional fields are searched, and maintain a few dozen search term pairs, where the AI suggestions do most of the thinking. The software calculates the search terms for all products, and new products get them overnight.

What that is worth shows in your own shop search: every search with no results that disappears is a customer who does not go to the competition.



Support

If you have questions, problems or feature requests, I am happy to help. You can reach me by email at any time.